I've officially severed ties with my BOC Smartsaver account, after a good 2 years.
With the disappointing revision to the BOC Family card, which used to be the BEST credit card I had, it just wasn't worth keeping the bulk of my cash in BOC anymore.
Since Aug, I've jumped ship to DBS Multiplier and left the minimum balance of $1,500 in my BOC. Today, as I passed by the BOC branch at Jurong East, I decided to just close the account. No point leaving my $1,500 there when I can transfer it to other accounts to generate more interest!
As I stepped into the BOC branch, I saw restless ladies gossiping at their seats. I was the only customer, but nobody bothered to serve me. I even had to ask if I'm supposed to take a queue number, but nobody came to assist. Over at DBS, the customer service experience would be way different, in a positive way.
BOC has gotta up their game in terms of their cards/accounts perks and staff attitude/customer service man.
That said, it was quite a hassle free closure of my bank account. I retrieved my deposit in cash and hopped my way to DBS bank to deposit the money.
Great!
With that, I've officially bade goodbye to BOC!
With the disappointing revision to the BOC Family card, which used to be the BEST credit card I had, it just wasn't worth keeping the bulk of my cash in BOC anymore.
Since Aug, I've jumped ship to DBS Multiplier and left the minimum balance of $1,500 in my BOC. Today, as I passed by the BOC branch at Jurong East, I decided to just close the account. No point leaving my $1,500 there when I can transfer it to other accounts to generate more interest!
As I stepped into the BOC branch, I saw restless ladies gossiping at their seats. I was the only customer, but nobody bothered to serve me. I even had to ask if I'm supposed to take a queue number, but nobody came to assist. Over at DBS, the customer service experience would be way different, in a positive way.
BOC has gotta up their game in terms of their cards/accounts perks and staff attitude/customer service man.
That said, it was quite a hassle free closure of my bank account. I retrieved my deposit in cash and hopped my way to DBS bank to deposit the money.
Great!
With that, I've officially bade goodbye to BOC!
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