BOC credit card gave me a heart attack

Right now, my head is still spinning. Spinning from the unfriendly ibanking BOC portal and trying to figure out my credit card statement and payments.

I was palpitating when I saw huge amounts debited in my Aug statement. It was a $280 "annual fee", $19.95 "goods and services tax", and near $80 "interest in the payment" amount.



As much as I enjoy earning BOC's interests and rebates, I get confused sometimes with their ibanking portal. BOC has gotta up their portal design man. I always have difficulties understanding their credit card statements.

Called BOC and it turns out it is my CC anniversary so I was "welcomed" with a $300+ annual fee charge, which they will help to waive off. Goodness, what if I didn't check my statement properly?

As for the interest in the payment, apparently, I didn't pay my bills?! How could I have let this happened?! Hope they waive this off cause I've been paying my bills diligently.

Following this incident, here are 2 reminders to myself:
- Always pay your bills in full once you receive the statement! Don't wait to pay your bills only nearing the payment due date :(
- Check your bills throughly by matching your transactions with your budget tracking sheet

Comments

  1. I cancelled my boc cc >5 yrs ago because of similar incident. Cancelling their cards are also another traumatizing experience. I told myself no more boc

    ReplyDelete
    Replies
    1. :'( i am still sticking with them for now la. Their Smartsaver account to me is pretty decent. But their ibanking portal really cmi...

      Delete

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